Room Service Server

The Room Service Server is responsible for providing hotel guests with an enjoyable, expertly served dining experience that exceeds their expectations, which includes setting up and bussing room service carts and trays, presentation of room service delivery in guests’ rooms, and assisting with incoming room service calls if needed. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

A. FAMILIARIZATION1. Report to work station as scheduled and on time.2. Complete the shift and check schedule for next shift.B. SIDEWORK1. Fold napkins.2. Prep kitchen items.3. Set room service station.4. Set condiment station and maintain cleanliness.5. Set room service carts and trays.6. Clean and re-stock room service station at end of shift.C. GENERAL SERVICE SKILLS1. Lift and carry trays onto cart and load...