Returns and Refurb Technician

About the Role

This role is based in the Dyson Workshop, where we repair and refurbish our products. In this role, you will work with a dynamic and collaborative team to efficiently ship and receive product. The expected work hours for this role is 8:30 am to 4:30 pm Monday through Friday.

Key responsibilities include:

· Break down, separate, and palletize inbound return units. 

· Support the driver sign-in and sign-out process.

· Maintain organization in the return lanes.

· Load and unload trailers from our third-party provider.

· Prepare pallets for shipment to an offsite location.

· Prepare and label completed pallets for storage.

· Reship returned orders.

· Prepare and upload files to SAP.

· Reconcile products to ensure accuracy.

· Participate in cycle counting.

· Process consumer and retail return/exchange orders in SAP.

· Respond to requests via phone and email for return aut...