Resident Experience Manager Role at Hazelview

Become a key player in shaping tenant satisfaction as a Resident Experience Manager at Hazelview Property Services. Oversee crucial operations and foster a service-oriented culture for residents.

In this role, you will guide a team across both Administrative and Resident Services functions. As a player-coach, establishing service protocols, monitoring operations, and addressing tenant concerns will be your primary focus. Your foundational leadership will be vital during the lease-up period as you aim to deliver an exceptional resident experience.

Key Responsibilities:
• Supervise coordination of resident services and administration
• Set priorities and scheduling for front desk operations
• Conduct performance evaluations and provide coaching
• Lead training initiatives during lease-up to establish standards
• Manage online reputation and address resident issues

Requirements:
• 4-5 years in property management o...