Opportunity Description
Join the team at Eldorado Resort as a Reservations Specialist, where you’ll craft exceptional guest experiences on the shores of Okanagan Lake. This role involves handling reservations and providing top-notch customer service.
As a vital member of the Reservations team, you will report to the Reservations Manager. Your focus will be on creating memorable experiences through engaging interactions, booking accuracy, and detailed knowledge of resort offerings. Your professionalism will shine through in every guest interaction as you manage accommodations, dining, and activities ahead of arrivals.
Key Responsibilities:
• Answer guest inquiries with professional telephone etiquette
• Manage reservations for dining, boat rentals, and wellness services
• Review and confirm all upcoming reservations for accuracy
• Collaborate with Sales on group bookings and billing
• Maintain high standards in customer service and guest experience
Requirements:
• Minimum 1 year of h...
As a vital member of the Reservations team, you will report to the Reservations Manager. Your focus will be on creating memorable experiences through engaging interactions, booking accuracy, and detailed knowledge of resort offerings. Your professionalism will shine through in every guest interaction as you manage accommodations, dining, and activities ahead of arrivals.
Key Responsibilities:
• Answer guest inquiries with professional telephone etiquette
• Manage reservations for dining, boat rentals, and wellness services
• Review and confirm all upcoming reservations for accuracy
• Collaborate with Sales on group bookings and billing
• Maintain high standards in customer service and guest experience
Requirements:
• Minimum 1 year of h...
Interested in this opportunity? Apply now through Expertini.
Apply for this Position