Reservations Coordinator (Whistler)

Position

Reservations Coordinator – Full Time, Year Round

Location: Blue River, BC

Reports to: Sales & Guest Relations Manager

Overview

Responsible for all administration and reservations functions within the Reservations Department, serving customers via telephone, email, and in‑person contact. Provides accurate reservations, manages payments, and ensures excellent guest communication throughout the entire booking process.

Responsibilities

• Oversee daily reservation operations, including data entry, updates, and maintenance of guest profiles.
• Serve as a product and service expert, staying informed about new offerings and competitor activities.
• Maintain accurate reservations for package types, ski days, pricing, incentives, discounts, taxes, and special requests.
• Assist in the upkeep of reservation software modules, including RDP and other applicable systems.
• Handle all guest correspond...