Reservation Specialist Full-Time at Hyatt

Elevate guest experiences at Park Hyatt Toronto as a full-time Reservation Specialist. Utilize your organizational skills to manage reservations and provide exceptional service.

You will be responsible for managing both individual and group reservations, ensuring every detail aligns with Forbes 5-Star Standards. Your work will include responding to inquiries, assisting with booking modifications, and enhancing guest profiles. Collaboration with various departments is key to ensuring guests receive continuous service excellence.

Key Responsibilities:
• Manage and modify reservations accurately
• Provide comprehensive information about hotel facilities and local attractions
• Communicate effectively with departments to relay guest preferences
• Update guest files and monitor group bookings
• Assist with VIP arrivals and amenities delivery

Requirements:
• 1-2 years of related experience in a luxury hotel
• Ex...