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Reporting Analyst for Customer Success

RideCo On-Demand Transit

southwestern ontario, on, Canada Full-time July 13, 2026

Opportunity Description

Elevate client operations in the transportation sector as a Reporting Analyst at RideCo located in Waterloo Region, Ontario. Utilize your analytical skills to produce actionable insights through advanced reporting.
In this pivotal role within the Customer Success team, you will work collaboratively with Business Analysts and Data Engineers to design and implement reports that proactively address client needs. Your focus will be on generating automated Power BI reports and ensuring operational efficiency through effective communication.
Key Responsibilities:
• Understand customer reporting needs and ensure operational continuity
• Map existing reports to customer requirements
• Create scalable Power BI reports for clients
• Define KPIs that align with client retention goals
• Develop ad-hoc reports to meet emerging needs
Requirements:
• Degree in Management Engineering, Statistics, or related field
• Minimum of 2 years in reporting or data analysis
• Exp...
Full-time Other-General

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