Reporting Analyst

This is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you’ll be one of the pioneers shaping this transformation.

As a Reporting Analyst on our Customer Success team, you will play a critical role in transforming data into actionable insights that drive client satisfaction, operational performance, and strategic decision‑making. You will work closely with Business Analysts, Project Managers, Data Engineers, and the Technical Services team to design, deliver, and present reports that measure key success metrics across multiple stakeholders and customer touchpoints.

Your day‑to‑day responsibilities will include:

• Lead the customer discovery process to understand their existing reports, usage, and RideCo initial reports required for launch to ensure continuity of operations for the customer.
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