Opportunity Description
Job Responsibilities :
Razer is looking for a Repair Centre intern who will help in overseeing the repair centre operations in APAC and will handle the RMA receiving. You will work with cross functional teams across departments to consistently follow procedures, answer inquires completely and clearly and then provide feedback on reoccurring issues, causes of escalations, and offer remedies for improvement are the basics for the function.Job Description
Receive and troubleshoot Razer products from customers requesting RMA
Perform hands-on testing, validation, and basic troubleshooting of returned RMA units under the guidance of Repair Center Specialists
Support spare part inventory tracking, stock reconciliation, and fulfillment activities across the Asia Pacific region
Assist with inter-repair-center communications regarding stock availability updates and shipment coordination for outstanding sp...
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