Remote Strategic AI Contact Center Consultant

A leading tech service company seeks a Strategic AI Contact Center Solution Consultant to lead engagements focused on integrating AI into contact center operations. The role involves analyzing client needs and crafting solutions that balance business objectives with technology. Candidates should have over five years of experience in solution consulting or presales, deep operational expertise in contact centers, and a strong consultative approach to sales. The position is remote within Canada and requires the ability to manage executive stakeholders effectively.
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