Remote Senior Service Desk Technician - L2/L3 Support (Contract)

SMS Datacenter in Colombia is seeking a Senior Service Desk Technician to provide L2 and L3 support. You will work remotely, assisting users with desktop, systems, and network issues while training junior team members. Candidates must have 4+ years in IT and strong English skills (C1/C2).

This full-time position offers opportunities for growth and a structured environment for IT professionals eager to solve problems in diverse client environments.