Remote Guest Experience Specialist

CS Outsource is seeking a Guest Communication Specialist to join our growing short-term rental team. You will manage guest communication before, during, and after stays across phone, email, SMS, and messaging platforms to ensure a seamless guest experience.

The ideal candidate has at least 2 years in customer service or hospitality, experience with Airbnb/Booking.com/VRBO, excellent English, strong problem-solving, and the ability to juggle multiple conversations with remote teams.