Remote CX Team Lead for D2C Growth & Coaching

Aventus LLC is seeking a Dedicated CX Team Lead to manage our remote operations supporting a DTC brand. You will drive performance, coaching, and compliance across a remote team delivering top-tier customer experiences.

This role emphasizes data-driven coaching, KPI adherence, and hands-on leadership in a fully remote environment. You’ll use Slack, Monday.com, and CRM tools to analyze quality and guide performance, while ensuring privacy and security standards.