Remote CX Service Delivery Manager

Miratech is seeking a Service Delivery Manager based in Mexico, Jalisco to support the operational delivery of managed services including Genesys Cloud CX. The role requires coordination with delivery teams and clients to ensure quality service and continuous improvement in customer experience solutions.

Ideal candidates should have at least 2 years of experience in IT services and project coordination. Benefits include competitive pay, health insurance, and opportunities for professional growth in a welcoming multicultural environment.