Opportunity Description
TalentPop App is seeking a bilingual Customer Service Specialist to support Spanish and English speakers via voice and chat from a remote setting. You will manage inbound calls, chats, and emails, troubleshoot issues, and personalize interactions to build strong customer relationships.
The role requires calm, solution-focused handling, familiarity with e-commerce platforms and CRM systems, and a commitment to delivering exceptional service in a fast-paced environment.
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