Regional Leader, Personal Insurance

Position Summary

Seeking a Regional Leader for Personal Insurance teams in Calgary/Airdrie on a permanent basis. The role focuses on leading a high‑engagement sales team, driving growth, and delivering exceptional customer experience. Responsibilities

Build and lead a highly engaged Personal Insurance team. Drive regional growth and deliver outstanding customer experience. Collaborate with senior management to develop and execute business strategies. Implement plans through managers’ talents and skills, fostering cross‑regional collaboration. Lead brand awareness and marketing initiatives in the territory. Recruit, staff, coach, and develop Personal Insurance managers; conduct regular one‑on‑one meetings and manage succession plans. Develop and execute Engagement Action Plans and keep staff informed of company objectives. Ensure quality of service meets expected standards; examine customer experience and implement improvement tools. Analyze and resolve service and sal...