Regional HR Service Lead - Americas

Job Description

Scope:

• Act as a Single point of contact (SPOC) for the respective region/countries.
• Co-ordinate across respective teams to understand process/technology nuances, as needed.

Responsibilities:

• Responsible for the service management and delivery of effective & compliant HR operations processes (inhouse model or outsourced service delivery). Accountable for Payroll, Data Management and Time management processes in the countries of responsibility.
• HR Service Delivery, Governance and Processes.
• Governance over the HR Service Delivery and processes in region of responsibility ensuring consistent, timely, accurate and compliant operations.
• Region process owner for defined HR process families (e.g. workforce data management, payroll, time management, other HR services).
• Drive process harmonization and optimization in the re...