Regional Collections Lead

Regional Collections Lead

Location: Bogota, Colombia

About the Role

As a Regional Collections Lead, you'll lead a regional Finance team responsible for post-billing Order-to-Cash activities across LATAM and NAMER entities, driving collections performance, reducing aged debt, improving working capital outcomes, and ensuring an efficient, compliant, and customer-focused collections service.

Responsibilities

• Lead, coach, and develop a team of Collections Specialists and Team Leads
• Oversee regional collections performance and drive achievement of cash collection, overdue debt, and DSO targets
• Monitor team KPIs, productivity, service levels, and collections reporting
• Review aged debt and prioritize collection activity based on risk, value, and business impact
• Support resolution of escalated or complex customer accounts, disputes, overdue invoices, and payment delays
• Part...