Recovery Collector

At OneMain, **Recovery Collectors** work with existing customers to help them fulfill their financial commitments. They work directly with customers to set up repayments or settle account balances, offering suitable products or services to meet their needs. Additionally, they engage with customers who are nearing the end of their lease to facilitate either the purchase or return of the vehicle. Using skip tracing cools, Recovery Collectors connect with customers to address outstanding account balances and ensure timely resolution.

**In the Role:**

+ Help customers with financial servicing needs through inbound and outbound contact, utilizing negotiation skills to resolve account matters

+ Work with customers in a consultative manner, following all applicable laws, policies, and procedures

+ Prepare and mail Notice of Deficiency letters, affidavits for third-party collectors and legal teams, and garnishment paperwork for applicable parties, includin...