RCL Customer Insights Analyst Opportunity

Step into the role of Customer Insights Analyst at RCL - Reitmans Canada Limited, using analytical skills to drive customer engagement and retention strategies. Enjoy a hybrid work model with flexibility.
In this permanent position within the Corporate Services, the analyst will work closely with teams across Marketing, Digital, and Customer Engagement. You'll analyze customer behavior, develop segmentation methodologies, and deliver insights that enhance marketing initiatives. Your analytical rigor paired with strategic acumen will significantly influence customer-centric decisions.
Key Responsibilities:
• Conduct analyses on customer behavior and retention patterns
• Create performance dashboards for customer KPIs
• Measure and evaluate marketing campaign efficiency
• Provide insights for product and pricing strategies
• Work with teams to enhance analytics by improving data quality
Requirements:
• Bachelor’s degree in a relevant field
• 3–5+ years of ex...