Rating & Billing Specialist (Ciudad Apodaca)

The Rating & Billing Specialist role supports accurate billing processes for CEVA Servicios de Mexico, ensuring compliance and customer satisfaction.

Key Responsibilities

• Review and verify billing data for accuracy and completeness to ensure all charges comply with contractual agreements and company policies.
• Generate and deliver invoices to customers promptly, ensuring clear communication and proper documentation.
• Investigate and resolve billing discrepancies by coordinating with customers and internal departments, striving for timely and effective solutions.
• Act as a point of contact for customers regarding billing inquiries, providing professional and courteous support that enhances customer experience.
• Assist with month‑end closing activities related to billing and revenue recognition, ensuring accuracy and compliance with financial standards.
• Collaborate proactively with operations, accounting, and sales teams...