Opportunity Description
Elevate your career in customer support with Eupry in Raleigh, NC. This full-time position includes training opportunities and a focus on excellent service delivery.
Eupry is hiring a Junior Customer Supporter to engage with customers through phone and email. You will troubleshoot issues and collaborate closely with internal teams, ensuring customer satisfaction. Your role will be pivotal in establishing the culture of our vibrant new U.S. office.
Key Responsibilities:
• Handle customer inquiries efficiently via phone and email
• Troubleshoot product issues and provide timely resolutions
• Collaborate with teams to maintain service quality
• Cultivate a positive and supportive team environment
Requirements:
• Fluent in English; other languages a plus
• Excellent problem-solving skills and attention to detail
• Service-minded and highly responsible
• Previous customer-facing experience preferred
• Technical understanding of WiFi or IoT solutions is a ...
Eupry is hiring a Junior Customer Supporter to engage with customers through phone and email. You will troubleshoot issues and collaborate closely with internal teams, ensuring customer satisfaction. Your role will be pivotal in establishing the culture of our vibrant new U.S. office.
Key Responsibilities:
• Handle customer inquiries efficiently via phone and email
• Troubleshoot product issues and provide timely resolutions
• Collaborate with teams to maintain service quality
• Cultivate a positive and supportive team environment
Requirements:
• Fluent in English; other languages a plus
• Excellent problem-solving skills and attention to detail
• Service-minded and highly responsible
• Previous customer-facing experience preferred
• Technical understanding of WiFi or IoT solutions is a ...
Interested in this opportunity? Apply now through Expertini.
Apply for this Position