Quality Assurance Specialist - Remote & Data-Driven Impact

A global customer experience firm is looking for a Quality Assurance Specialist to evaluate and analyze customer interactions to improve service quality. You will assist in auditing performance metrics and coordinating quality assurance processes. The ideal candidate has at least 6 months of customer service experience and a high school diploma. The role offers flexibility for remote or onsite work and includes a supportive culture and competitive compensation package.
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