Opportunity Description
Job description: Job Description Role Purpose The purpose of this role is to ensure compliance and quality of the process within an account. ͏ Do
Track and review the process quality through audits
Develop audit plan as per SOP and allocate reviews to the analysts Monitor to ensure that the audits are being conducted as per plan
Review the audit data across the account to review the account performance on quality parameters, identify the error trends Prepare reports for review for the internal leadership as well as client
Identify the best practices and work with the delivery team to deploy for improvement
Ensure compliance part of the process by front-ending with the external auditors CMMIE or any onsite audits, coordinating with the internal teams and working with SDH and AH to develop SOPs and compliance registers as required for the audits.
Drive training within the account to ensure process quality is maintained
Conduct Root Cause Analysis of the errors to ide...
Track and review the process quality through audits
Develop audit plan as per SOP and allocate reviews to the analysts Monitor to ensure that the audits are being conducted as per plan
Review the audit data across the account to review the account performance on quality parameters, identify the error trends Prepare reports for review for the internal leadership as well as client
Identify the best practices and work with the delivery team to deploy for improvement
Ensure compliance part of the process by front-ending with the external auditors CMMIE or any onsite audits, coordinating with the internal teams and working with SDH and AH to develop SOPs and compliance registers as required for the audits.
Drive training within the account to ensure process quality is maintained
Conduct Root Cause Analysis of the errors to ide...
Interested in this opportunity? Apply now through Expertini.
Apply for this Position