Quality Assurance Manager

Job Description

The QA Manager is responsible for the development, implementation, and maintenance of all aspects of the Food Safety/Quality Programs to maintain the highest level of Food Safety and Quality elements. In addition, the QA Manager provides leadership to the QA group by ensuring adequate staffing and training, and creating a positive, safe, and productive work environment.

Responsibilities

• Lead, develop, and manage the Quality Assurance department, ensuring all policies, procedures, and programs are established, implemented, and maintained in compliance with customer requirements, regulatory standards, and Food Safety and Quality Management Systems.
• Oversee all third‑party audits, regulatory inspections, and associated corrective and preventive actions to ensure ongoing compliance and continuous improvement.
• Investigate, document, and respond to customer complaints, ensuring timely resolution and implementation of...