Prospective Student Counselor

Job Title: Senior Admission Counsellor - Study Abroad

RESPONSIBILITIES & DUTIES

- Engage with assigned leads and promptly initiate contact through the auto dialer system.

- Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs for Germany and Italy public universities.

- Build rapport, credibility and establish trust with leads through effective communication and active listening.

- Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.

- Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.

- Maintain accurate records of lead interactions and follow-up activities in the CRM system.

BASIC ELIGIBILITY CRITERIA

- Minimum of 1 years of Edtech-sales experience (Study Abroad is p...