Property Operations Manager

Leadership

• Create effective structures, processes, people and performance management systems.
• Set goals and objectives for direct reports in partnership with Property Leadership and RED business goals to align performance expectations and accountability.
• Set a cadence of regular and consistent communication and 1:1s, focusing on encouragement, accountability, and RED mindset.
• Support tools, training, and L&D resources to educate and develop sales teams.
• Activate regular competitions/incentives for sales across beach, marine and property teams.
• Provide day‑to‑day leadership and oversight to the operations team with a focus on building a long‑term RED‑culture and value‑based relationship with customers and internal stakeholders to achieve sales objectives.
• Provide hands‑on leadership support to beach operations and lobby‑based teams, training each employee to deliver 5‑star service in line with the hotel’s goals an...