Property Claims Supervisor

The successful candidate will be a Property Claims Supervisor and will be working on a hybrid work setup in Edmonton, Alberta with occasional travel to other branches. This role is responsible for managing the day-to-day operations of the team, ensuring effective service delivery and fostering a collaborative work environment.

Responsibilities

• Review and approve professional’s diary worksheets, reports, work flow, and production.
• Provide technical instruction and supervision as required.
• Monitor time & expenses recording.
• Maintain up-to-date information on client expectations and Crawford standards.
• Measure performance against standard.
• Measure account compliance.
• Mentor and coach employees.
• Identify training requirements.
• Provide orientation and on the job training.
• Assist with customer relations programs.
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