Project Manager

Strategic Partnership and Client Expectation Management

• Act as a senior Business Partner to VPs and directors of client areas, maintaining a proactive relationship agenda and biweekly alignment of priorities.
• Actively manage expectations: anticipate scope changes, communicate risks before they become surprises, and negotiate deadlines based on the squad’s real capacity.
• Translate business requests into concrete initiatives with KPIs, owners, and dates — never accept a vague request without a clear definition of success.
• Build trusting relationships based on consistent delivery and radical transparency, not on likeability.

Squad and Demand Management

• Manage the area’s demand backlog: prioritize, sequence, and allocate team capacity according to business impact and strategic urgency.
• Lead lightweight, effective rituals with the squad (planning, review, retrospective) that increase velocity, not ...