Opportunity Description
Elevate customer experience at OLG as a Senior Customer Care Enablement and Project Manager. Lead operational readiness and cross-functional initiatives to enhance service delivery and technology launches.
At OLG, we seek a passionate professional to drive key projects and support the Customer Care teams. This senior role leverages data, insights, and program management expertise to ensure seamless execution of business initiatives. You will interact with leadership and stakeholders, acting as a trusted advisor to influence directions.
Key Responsibilities:
• Lead operational readiness and cross-functional project execution
• Collaborate with teams for effective communication and training
• Serve as contact point during launches and events
• Implement strategies for successful project delivery
• Maintain documentation and track project performance
Requirements:
• Bachelor’s in Business Administration or related field
• Minimum 3 years in project management...
At OLG, we seek a passionate professional to drive key projects and support the Customer Care teams. This senior role leverages data, insights, and program management expertise to ensure seamless execution of business initiatives. You will interact with leadership and stakeholders, acting as a trusted advisor to influence directions.
Key Responsibilities:
• Lead operational readiness and cross-functional project execution
• Collaborate with teams for effective communication and training
• Serve as contact point during launches and events
• Implement strategies for successful project delivery
• Maintain documentation and track project performance
Requirements:
• Bachelor’s in Business Administration or related field
• Minimum 3 years in project management...
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