Program Manager for Infrastructure in Calgary

Lead infrastructure projects and improve service delivery in Calgary as a Tower Lead. This role emphasizes crisis management, project execution, and relationship building with senior stakeholders.As the Tower Lead for Program & Project Management, you will oversee projects and operations in the Calgary location. The position requires significant infrastructure experience, with a strong focus on managing transitions and driving improvements in service-level agreements (SLAs). You will handle multiple tasks simultaneously while fostering relationships with senior business leaders.Key Responsibilities:
• Manage and drive infrastructure projects and transitions
• Oversee crisis management and process improvements
• Ensure service stability across service towers
• Build consensus at the senior business level
• Negotiate to maintain strong customer relationshipsRequirements:
• Minimum 5 years in infrastructure management, with 5 years in project management
• Technical ba...