Production Support Engineer in Toronto

Join a dynamic team as a Production Support Engineer in Toronto, focusing on commercial business systems. Collaborate with engineers to monitor performance and enhance operational efficiency in a hands-on role.
This position requires a knowledgeable engineer with over 8 years of production support experience. You will implement and maintain monitoring systems, automate tasks, manage infrastructure, and assist in capacity planning. Close collaboration with developers and operations teams is essential to ensure system reliability and availability.
Key Responsibilities:
• Implement monitoring systems for proactive issue detection
• Diagnose incidents and minimize service downtime
• Automate repetitive processes to increase efficiency
• Manage servers, networks, and cloud resources effectively
• Develop deployment processes for software updates
Requirements:
• Over 8 years of production support experience
• Proficient in OCP and Windows environments
• Exper...