Production Support Analyst - Salesforce Systems

Join Tata Consultancy Services as a Production Support Analyst specializing in Salesforce systems. This position demands strong skills in Apex programming, data integration, and environment management.
You will address production incidents and support system enhancements within Salesforce. Your responsibilities include validating post-deployment functionality, administering user permissions, and optimizing instance performance. Experience working with Salesforce Lightning and managing custom objects is essential to excel in this role.
Key Responsibilities:
• Handle incidents, ensuring timely resolutions and escalations
• Support production releases, hotfixes, and config changes
• Validate and verify post-deployment system stability
• Customize Salesforce objects and manage users
• Optimize Salesforce performance through health checks
Requirements:
• Experience in Salesforce administration and development
• Proficient in integrating with other systems via A...