Product Support Representative for Tigercat

Elevate machine performance as a Product Support Representative for Harvesting Heads at Tigercat, providing training and troubleshooting across British Columbia. Your expertise will enhance operator and machine productivity.

Tigercat is looking for a knowledgeable representative with a strong background in harvesting head systems. This role, requiring at least two years of experience with forestry equipment, focuses on training operators and resolving technical issues. Collaborating with dealers, you will conduct on-site support and offer insights for product improvement.

Key Responsibilities:
• Support harvesting head installations and machine deliveries
• Deliver training sessions for operators and technicians
• Assist dealers with troubleshooting technical challenges
• Conduct root cause analysis and implement practical solutions
• Gather feedback for product enhancements

Requirements:
• Strong knowledge of h...