Product Manager (Order Management)

Requirements

• 5+ years product management experience, with track record in order management or operational product roles
• Demonstrated experience with Salesforce Revenue Cloud and Order Management
• Strong understanding of B2B order operations — order status, modifications, holds, escalations, status reporting
• Customer and persona analysis experience — ability to translate operational needs into product capabilities
• SAFe Agile experience including PI Planning, Capability/Epic management, WSJF prioritization
• Excellent stakeholder management — this role lives at the seam between platform and operations and requires strong collaboration skills
• Comfort working in a sub-pod that shares build capacity with peer pillars
• (Desirable) Salesforce Order Management Specialist certification
• (Desirable) Experience with order operations in telecom, data center, or comparable B2B infrastructure
• (Desirable) ...