Product Experience & Design Lead, AI-Driven CX

Mastercard is seeking an experienced Product Experience & Design Manager (IC) to join the Global SME Team. You will blend product thinking, design craft, and AI-driven workflows to design business solutions that elevate customer experiences and drive value for small and medium businesses.

You will collaborate across UX Research, Product Designers, Product Managers, and Engineers to advance the Design System and deliver reusable components, visual designs, and scalable tokens while keeping user