Product Design Strategist - toronto

Product Design Strategist (Digital Feature CX Discovery, Visioning & Validation)

Contract: 6‑month term (with potential extension).
Location: Hybrid / Toronto.
Industry Preference: Financial Services (Insurance / Wealth / Investments).

Role Overview

This role sits at the intersection of product strategy and design thinking, ensuring that incoming ideas are thoroughly researched and aligned to business outcomes. The successful candidate will bring structure, clarity and insight to a high volume of requests, while facilitating alignment across a diverse global stakeholder group.

Responsibilities

Research & Insight Development

Primary research methods

• Conduct qualitative research through interviews, stakeholder discovery, journey mapping, and facilitated workshops.
• Design and facilitate collaborative discovery sessions to uncover business goals, customer pain points, market nuances and cross‑functional pe...