Opportunity Description
**Position Summary**
The **Retail Workforce Management Specialist** supports the planning, analysis, and system administration activities that help optimize labor deployment across the retail organization. Reporting to the WFM System & Labor Standards Manager, this role assists with maintaining workforce management systems, validating labor standards, and generating labor performance insights. The WFM Specialist helps ensure schedules align with customer demand, business goals, and compliance requirements to drive operational efficiency.
**Key Responsibilities**
**Workforce Management System Support**
+ Assist in maintaining and updating the WFM platform (e.g., Legion, Kronos, UKG, Reflexis) to support accurate scheduling, forecasting, and timekeeping.
+ Partner with IT and HR teams to monitor integrations with payroll and POS systems.
+ Support system testing, upgrades, and rollout of new features or configuration changes.
+ Provide day-to-day ...
The **Retail Workforce Management Specialist** supports the planning, analysis, and system administration activities that help optimize labor deployment across the retail organization. Reporting to the WFM System & Labor Standards Manager, this role assists with maintaining workforce management systems, validating labor standards, and generating labor performance insights. The WFM Specialist helps ensure schedules align with customer demand, business goals, and compliance requirements to drive operational efficiency.
**Key Responsibilities**
**Workforce Management System Support**
+ Assist in maintaining and updating the WFM platform (e.g., Legion, Kronos, UKG, Reflexis) to support accurate scheduling, forecasting, and timekeeping.
+ Partner with IT and HR teams to monitor integrations with payroll and POS systems.
+ Support system testing, upgrades, and rollout of new features or configuration changes.
+ Provide day-to-day ...
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