Process and Service Design Specialist

Become a Process and Service Design Specialist with Elections Ontario. This role focuses on enhancing electoral services through user-centered design and innovative methodologies.

In this permanent position within the Design & Strategic Innovation Division, you will manage service design and process improvement projects. You will facilitate workshops, apply human-centered design techniques, and convert research insights into practical improvements that resonate with Elections Ontario's mission.

Key Responsibilities:
• Lead service design and enhancement projects
• Utilize effective methodologies for human-centered design
• Facilitate key stakeholder workshops successfully
• Transform research into actionable process improvements

Requirements:
• Minimum 3 years experience in Service Design
• Post-secondary education in a design-related field
• Strong analytical and problem-solving skills
• Exceptional...