Problem Manager

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and Top 5 Inspiring Workplaces for 2026, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Problem Manager to join our Service Management team in Melbourne.

The Problem Manager will be responsible for the effective delivery and ongoing maturity of CT’s Problem Management process across a shared services environment. Working with customers, technical teams, Service Delivery Managers and the broader Service Management team, the role focuses on identifying recurring issues, coordinating investigations and supporting actions that reduce service disruption ...