Proactive SaaS Support Analyst: SQL, API & Data

Monks is seeking a proactive professional for a technical support role based in Bogotá, Colombia. The candidate will be responsible for resolving customer inquiries, troubleshooting technical issues, and maintaining documentation. Strong SQL skills and experience with ticketing systems are essential. A diverse workplace is fostered where unique perspectives are embraced.

This role offers an opportunity to enhance systems and processes while collaborating with various teams. Join us in creating a respectful and empowering work environment!