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Priority Complaint Specialist

PennyMac

Moorpark, CA, United States Full-time July 13, 2026

Opportunity Description

PENNYMAC

Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day

The Priority Complaint Specialist I is responsible for managing operational risk tracking, interfacing across customers, attorneys, executives, and regulatory agencies to conduct thorough investigations into written and verbal disputes. As the Priority Complaint Specialist I, you will create operational efficiencies by researching root causes, tracking findings in central systems, and drafting precise, professional responses...
Full-time other-general

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