Print Shop and Customer Service Representative

Overview

Print Shop & Customer Service Representative - Hub

Responsibilities

• Execute Print Orders: Handling print jobs from intake to fulfillment, ensuring every order meets quality, accuracy, and timing standards.
• Operate Equipment: Running and performing routine cleaning of printers and finishing equipment to maintain consistent output.
• Process Orders: Handling order entry and fulfillment for both internal business units and external retail customers.
• Monitor Inventory: Tracking levels of paper, ink, and shipping supplies; notify the appropriate person or place reorders to prevent delays.
• Maintain Shop Standards: Perform daily opening and closing tasks, including cleaning workstations and ensuring the shop is organized and safe.
• Generate Reports: Providing monthly sales reports by compiling transaction data and order history for review.
• Provide Print Guidance: Assisting custome...