PMO Lead for Customer Service Transformation

Join the Customer Service transformation team in Longueuil as the Project Management Office Lead. Leverage your expertise to manage large, global initiatives with flexible on-site hours in this full-time role.
You'll spearhead the establishment of the Project Management Office, overseeing multiple transformation projects and partnering with finance to measure performance. Your leadership will clarify priorities and promote effective execution while fostering collaboration across teams.
Key Responsibilities:
• Build and lead the Project Management Office
• Manage global project and portfolio governance
• Oversee complex transformation initiatives
• Own and prioritize the transformation roadmap
• Partner with finance on business cases and value measurement
Requirements:
• Bachelor’s degree in engineering, business, or a related field
• 10+ years leading significant projects, with 5+ in leadership
• Experience in building a Project Management Office
• P...