Personal Banking Associate Trainee (Full time)- St-Romuald, South Shore of Quebec city

Work Location

Saint-Romuald, Quebec, Canada

Hours

37.5 hours per week

Pay

CAD 45,700 – 61,000 per year

Job Overview

Personal Banking Associate Trainee for TD Canada Trust. You will guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice, and banking solutions.

Typical Day

• Engage customers in day‑to‑day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.
• Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters.
• Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking.
• Support the frontline staff with scheduled cash and non‑cash transactions; resolve critical ...