Opportunity Description
Join us—the future is in our hands!
Major Accountabilities
- Support the team in the operational conversion of P&O strategic objectives.
- Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects, and provide guidance and assistance on problems and requests to customers/users through consulting and training.
- Support the identification and planning of services P&O Services will provide.
- Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts.
- Perform user administration tasks (e.g. access management).
- Track service requests and troubleshoot – analyze error messages and questions.
- Support periodic cost and efficiency analyses to support productivity objectives.
- Support personnel cost budgeting process and control.
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