Payment Operations Associate

Payment Operations Associate Remote – Mexico Preferred Full-time | Direct Contractor ⏰ Schedule: Monday to Friday, 8:30 AM – 5:30 PM PT About the Role We are looking for a Payment Operations Associate to join our growing team and help deliver a smooth, accurate, and efficient onboarding experience for new merchants. This role is ideal for someone who enjoys operations, paperwork, process management, and customer support. You will be responsible for guiding merchant accounts from signed agreements through successful activation while coordinating with vendors, processing banks, internal teams, and sales representatives. In addition to onboarding, you'll provide ongoing support related to billing, account updates, documentation, and leasing inquiries. Key Responsibilities Merchant Onboarding & Documentation Review, verify, and process merchant applications accurately. Ensure all required documentation is complete before submission. Set up merchant accounts through processing banks and ...