Patient Services Representative, Castle Shannon

The Rehabilitation Institute is seeking a full time Patient Services Representative to join the team at our Castle Shannon clinic! During the onboarding process, this position will work a schedule of Mon/Wed/Fri 7am-3pm, Tues/Thur 11:30am-7:30pm. The permanent schedule for this position will be Mon/Wed 12pm-8pm, Tues/Thurs/Fri 7am-3pm. A perk of this position is that it does not require any weekends or holidays! If you or someone you know would make a great fit, be sure to apply today!

A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall cult...