Patient Service Representative at Olathe Medical

Elevate patient experiences as a Patient Service Representative at Olathe Medical Pavilion B. This full-time role involves managing front desk operations, patient scheduling, and EMR support.

As a vital member of the patient's care team, you will handle check-ins, process appointment requests, and collect copays. Your extensive knowledge of healthcare services will help streamline clinic operations and ensure a seamless experience for every patient. This role demands strong customer service skills and an understanding of medical confidentiality.

Key Responsibilities:
• Schedule in-person appointments, surgeries, and telehealth visits
• Manage front desk operations and ensure patient satisfaction
• Register patients and complete insurance verifications
• Assist patients with MyChart activation and support
• Collect copayments and maintain documentation accuracy

Requirements:
• High School Diploma or GED
• 1...