Opportunity Description
Elevate your career in healthcare as a Patient Service Coordinator at BioScript Solutions in Moncton, NB. This full-time role merges customer service with patient care coordination for a meaningful impact.
As a key liaison within BioScript, you’ll ensure smooth communication between patients and healthcare providers. This role involves handling calls, resolving inquiries, and providing exceptional patient-first service. An emphasis on critical thinking and ownership of patient interactions will be key for your success.
Key Responsibilities:
• Manage inbound and outbound calls with empathy and detail
• Escalate patient matters to healthcare professionals as needed
• Complete accurate patient data entry while ensuring confidentiality
• Confirm appointments and clarify schedules for patients
• Assist with administrative tasks, including document filing
Requirements:
• High school diploma or 3+ years of relevant experience
• Strong computer skills; experience ...
As a key liaison within BioScript, you’ll ensure smooth communication between patients and healthcare providers. This role involves handling calls, resolving inquiries, and providing exceptional patient-first service. An emphasis on critical thinking and ownership of patient interactions will be key for your success.
Key Responsibilities:
• Manage inbound and outbound calls with empathy and detail
• Escalate patient matters to healthcare professionals as needed
• Complete accurate patient data entry while ensuring confidentiality
• Confirm appointments and clarify schedules for patients
• Assist with administrative tasks, including document filing
Requirements:
• High school diploma or 3+ years of relevant experience
• Strong computer skills; experience ...
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